Note: SFTP login is your myNETSCOUT username and password
Password Reset:
* Password needs to be reset via myNETSCOUT > Forgot Password link: https://my.netscout.com/pages/userresetpwd.aspx
* Once your myNETSCOUT password is rest, wait 15 - 20 minutes before trying SFTP with new password.
* If still can't login, contact Customer Care
Email: CustomerCare@netscout.com
WARNING: Messages sent to this address may not be encrypted. Use Ad Hoc Transfer, a secure web form or other secure channel if your inquiry is sensitive.
